Shipping Policy

Last updated: August 13, 2026

Digital Service — No Physical Shipping

TalkWP is a software-as-a-service (SaaS) product. We do not manufacture, warehouse, or ship any physical goods, and no courier, postal, or freight service is involved in delivering what you purchase.

1. What "Delivery" Means Here

What you receive when you subscribe is access — not a package. Specifically:

• Instant activation: As soon as payment is confirmed by Razorpay or PayPal, your workspace plan is upgraded automatically and any new limits or features are available right away in your dashboard.
• No physical address required: We don't collect a shipping or mailing address anywhere in checkout, because there's nothing to send to one.
• Access, not media: The chat widget, dashboard, and WordPress plugin are provided as a hosted service and downloadable files, not on any physical medium (no CDs, USB drives, or printed materials).

2. Confirmation

You'll see an on-screen confirmation once payment succeeds, and your plan status is reflected immediately in the Billing tab of your dashboard. If an upgrade doesn't appear within a few minutes of a successful payment, contact us with your Razorpay payment ID or PayPal transaction ID and we'll resolve it.

3. Delivery Issues

If you were charged but your plan didn't update, this is treated as a delivery/billing issue rather than a shipping issue. Email support@web-tric.co.in with your account email and payment reference and we'll fix it or issue a refund per our Refund Policy.

4. Questions

For anything related to accessing your plan after payment, reach us at support@web-tric.co.in.