Refund Policy

Last updated: August 13, 2026

This policy explains when you're eligible for a refund on TalkWP subscription payments made via Razorpay or PayPal.

1. Free Plan

The Free plan does not require payment, so no refund applies to it.

2. Paid Subscriptions (Pro / Business)

• Paid plans are billed monthly in advance.
• If you're charged in error (e.g. duplicate charge, charged after cancellation, or a technical billing fault on our end), you're entitled to a full refund of that charge.
• If you cancel partway through a billing cycle, you retain access to paid features until the end of the period you already paid for; we do not provide prorated refunds for unused days, except where required by law.
• New subscribers may request a full refund within 7 days of their first payment if they are not satisfied with the Service, provided the account has not exceeded reasonable usage of paid features during that period.

3. How to Request a Refund

Email support@web-tric.co.in with your account email and the payment reference (Razorpay payment ID or PayPal transaction ID, visible in your payment confirmation email). We aim to respond within 2 business days.

4. Refund Processing Time

Approved refunds are issued to the original payment method:

• Razorpay — typically 5–7 business days to reflect, depending on your bank/card issuer.
• PayPal — typically 3–5 business days to reflect in your PayPal balance or linked account.

5. Non-Refundable Circumstances

• Accounts suspended or terminated for violating our Terms of Service.
• Requests made after the eligibility window described above.
• Charges you've already disputed directly with your bank or PayPal (please let a dispute resolve there rather than requesting a refund through both channels at once).

6. Contact

For any billing question, reach us at support@web-tric.co.in.